Skip to content
MySmallBusiness

Terms and Conditions for MySmallBusiness

Last revised: 2026-04-25

These Terms and Conditions ("Terms") form a legal agreement between BattleLine Productions LLC ("we", "us", "our") and you ("you", "your") and govern your access to and use of MySmallBusiness (the "Service"). By creating an account, signing in, or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

These Terms apply to:

  • the marketing website at mysmallbusiness.app,
  • the application at dashboard.mysmallbusiness.app,
  • and the API at api.mysmallbusiness.app.

1. Definitions

  • "Service" — the MySmallBusiness platform, including the marketing website, the Progressive Web App, and the API listed above.
  • "Account Holder" or "Owner" — the person who creates a business in the Service and holds the Owner role for that business.
  • "Member" — a person invited by an Owner to access a business with the Full Access or View Only role.
  • "Buyer" — a person whose name or contact information an Owner or Member chooses to attach to a sale or customer record inside the Service. Buyers are not parties to these Terms; their information is processed on behalf of the Owner.
  • "Business Data" — inventory items, sales records, customer records, images, reports, and other data that an Owner or Member enters into or generates in the Service.
  • "Subscription" — a paid plan purchased through Stripe that grants access to the paid features of the Service.

2. Eligibility

You may use the Service only if:

  • you are at least 18 years old,
  • you have the legal capacity to enter into a binding agreement,
  • you are using the Service for a lawful business purpose, and
  • you are not prohibited from using the Service under applicable law.

The Service is not intended for personal, family, or household use, and is not directed to children. If we learn that we have collected personal information from a child under 18, we will delete it.

3. The Service

MySmallBusiness is a software-as-a-service platform that helps very small businesses track inventory, record sales, manage customer records, and report on what is selling. The Service is offered as-is and as-available. Specific features, free-tier limits, and paid-tier benefits are described in the Service's user interface and may change over time.

We provide the Service in English with USD billing and intend it for use by businesses based in the United States and Canada at v1. If we extend the Service to additional regions, languages, or currencies in the future, we will update these Terms accordingly.

4. Accounts and Authentication

  • Account creation. You create an account by signing in through Auth0 Universal Login. You agree to provide accurate information at sign-up and to keep that information current.
  • Account security. You are responsible for safeguarding your sign-in credentials and for any activity that occurs under your account. Notify us promptly at the email address in §16 if you suspect unauthorized use of your account.
  • One Owner per business. Each business inside the Service has exactly one Owner. The Owner controls the business's settings, billing, and member roster.
  • Member roles. The Owner may invite Members and assign one of the following roles: Full Access (can read and write Business Data, cannot manage billing or members) or View Only (read-only access). The Owner may change a Member's role or remove a Member at any time.
  • Invitations. Invite links are time-limited and may be revoked. Acceptance of an invite by a Member creates a separate account governed by these Terms.

5. Subscriptions, Fees, and Billing

  • Free tier. The Service includes a free tier with usage limits as described in the user interface (currently: up to 25 stored items and up to 10 sales recorded per business per day). Limits may change with reasonable notice.
  • Paid tier. Owners may purchase a Subscription through Stripe-hosted Checkout. Subscription pricing, billing frequency, and included features are shown at the time of purchase.
  • Authorization. By purchasing a Subscription, you authorize us, through Stripe, to charge your payment method on a recurring basis until you cancel.
  • Taxes. Fees do not include taxes. You are responsible for any sales, use, value-added, withholding, or similar taxes applicable to your purchase, except for taxes based on our net income.
  • Renewal. Subscriptions automatically renew at the end of each billing period at the then-current price unless cancelled before the renewal date.
  • Price changes. We may change Subscription prices on at least 30 days' notice by email to the Owner. Continued use of the Service after a price change takes effect constitutes acceptance of the new price.
  • Failed payments. If a payment fails, the Subscription may be marked past-due and access to paid features may be suspended until payment is received. We rely on Stripe's standard retry behavior; we do not retry failed payments outside Stripe.
  • Refunds. Subscription fees are non-refundable except where required by applicable law. Cancelling a Subscription stops future charges but does not refund the current billing period; you retain access to paid features through the end of the period you have already paid for.

6. Cancellation and Downgrade

  • Cancellation. Owners may cancel a Subscription at any time through the Stripe Customer Portal accessible from the App. Cancellation takes effect at the end of the current billing period.
  • Downgrade to free tier. Upon cancellation, the business returns to the free tier at the end of the paid period. Business Data that exceeds the free-tier limits remains in your account but new sales or items may be blocked until the count is reduced or the Subscription is reinstated.
  • Account closure. You may close your account by emailing the address in §16. We will purge associated Business Data on the timeline described in our Privacy Policy.

7. Acceptable Use

You agree not to, and not to permit any Member or third party to:

  1. use the Service to violate any law, regulation, or third-party right;
  2. upload, store, or transmit any content that is unlawful, harassing, defamatory, infringing, obscene, or that contains malware;
  3. attempt to gain unauthorized access to the Service, other accounts, or the underlying systems;
  4. probe, scan, or test the vulnerability of the Service except under a written authorized-testing agreement with us;
  5. interfere with or disrupt the integrity or performance of the Service, including by automated means, denial-of-service techniques, or excessive request volumes;
  6. resell, sublicense, or otherwise commercially exploit the Service except as expressly permitted by these Terms;
  7. reverse engineer, decompile, or disassemble any part of the Service except as permitted by applicable law;
  8. use the Service to send unsolicited commercial messages ("spam") or to violate anti-spam laws (CAN-SPAM, CASL, etc.);
  9. enter, store, or process special-category personal data (health, biometric, government identifiers, etc.) inside Business Data;
  10. enter, store, or process payment-card numbers, CVCs, or other cardholder data inside Business Data — payment data is handled exclusively by Stripe.

We may suspend or terminate access for conduct that, in our reasonable judgment, violates this section.

8. Your Business Data

  • Ownership. As between you and us, you retain all right, title, and interest in and to your Business Data. We claim no ownership of it.
  • License to operate. You grant us a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, and back up your Business Data solely as needed to operate, secure, and improve the Service for you and to perform our obligations under these Terms.
  • Buyer data. When you enter Buyer information, you act as the data controller for that information and we act as a processor on your behalf, as described in our Privacy Policy. You represent that you have a lawful basis to collect that information and to share it with us for processing.
  • Backups. We make reasonable efforts to back up Business Data but do not guarantee any specific recovery point or time objective. You are responsible for maintaining your own copies of any data you cannot afford to lose.
  • Export. A self-service export feature is in development. In the meantime, Owners may request a copy of their Business Data by emailing the address in §16.

9. Our Intellectual Property

The Service, including all software, designs, logos, marks, text, and content other than Business Data, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service in accordance with these Terms. No other rights are granted by implication or otherwise.

You may not use our name, logo, or trademarks without our prior written consent, except for nominative or factual references (for example, identifying us as a service provider).

10. Feedback

If you submit ideas, suggestions, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate the feedback into the Service or our other products and services without obligation to you.

11. Third-Party Services

The Service depends on third-party providers, including Auth0 (authentication), Stripe (payments), AWS (cloud hosting), and the analytics and infrastructure providers listed in our Privacy Policy. Your use of those providers' services is also subject to their terms. We are not responsible for the acts, omissions, or content of third-party services.

The Service may contain links to third-party sites we do not operate. We do not endorse those sites and are not responsible for their content or practices.

12. Service Availability and Modifications

  • We provide the Service on an as-is and as-available basis. We do not commit to a specific uptime or service-level agreement at v1.
  • We may modify, suspend, or discontinue the Service or any feature at any time, with or without notice. We will provide reasonable advance notice of material adverse changes that affect paid features.
  • Scheduled maintenance, third-party outages, force majeure events, and security incidents may interrupt access to the Service.

13. Privacy and Data Protection

Our Privacy Policy describes how we collect, use, retain, and share information. By using the Service you acknowledge and agree to the data-handling practices described there. To the extent we process personal data on behalf of an Owner (for example, Buyer information entered by the Owner), the Privacy Policy and these Terms together set out the processing instructions.

14. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA WILL BE RETAINED OR ACCURATE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. In those jurisdictions, our warranties are limited to the maximum extent permitted by law.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  1. IN NO EVENT WILL WE OR OUR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, GOODWILL, USE, OR DATA, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  2. OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS (US$100).

These limitations apply to any theory of liability, whether in contract, tort, negligence, strict liability, or otherwise, and apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

16. Indemnification

You agree to defend, indemnify, and hold harmless BattleLine Productions LLC and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  1. your use of the Service;
  2. your Business Data, including any Buyer data you provide;
  3. your violation of these Terms or any law; or
  4. your violation of any third-party right.

We will provide reasonable notice of any such claim and the opportunity for you to control the defense, subject to our right to participate with counsel of our choosing at our own expense.

17. Term and Termination

  • Term. These Terms apply from the time you first access the Service and continue until terminated.
  • Termination by you. You may terminate by closing your account at any time as described in §6.
  • Termination by us. We may suspend or terminate your access immediately if you materially breach these Terms (including §7), if required by law, or if we discontinue the Service. We may terminate inactive free-tier accounts on at least 30 days' notice.
  • Effect of termination. On termination, your right to use the Service ends. We will delete or anonymize your Business Data per the Privacy Policy, except where retention is required by law (for example, financial records). Sections that by their nature should survive (including §§7, 8, 9, 10, 14, 15, 16, 18, 19, 20) will survive termination.

18. Governing Law and Venue

These Terms are governed by the laws of the State of Michigan, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

You and we agree that the exclusive venue for any action arising out of or related to these Terms or the Service shall be the state and federal courts of competent jurisdiction located in the State of Michigan, and you and we irrevocably consent to the personal jurisdiction of those courts. This forum-selection clause is intended to be exclusive within the meaning of Michigan law (see MCL 600.745). This section does not prevent either party from seeking equitable relief in any court of competent jurisdiction to protect its intellectual-property rights.

Nothing in these Terms is intended to limit any non-waivable rights you may have under the Michigan Consumer Protection Act (MCL 445.901 et seq.) or other applicable consumer-protection law.

19. Dispute Resolution

Before filing any formal proceeding, you agree to first attempt in good faith to resolve any dispute by contacting us at the email in §22. If the dispute is not resolved within 30 days, either party may pursue the remedies set out in §18.

The parties waive the right to trial by jury and the right to participate in any class action, class arbitration, or representative proceeding to the extent permitted by applicable law. Each party may bring claims only in its individual capacity.

20. General

  • Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the Service and supersede any prior or contemporaneous agreements on the same subject.
  • Amendments. We may update these Terms from time to time. Material changes will be notified to Owners by email at the address on file at least 14 days before they take effect, and the updated Terms will be posted at https://mysmallbusiness.app/terms. Continued use of the Service after the effective date constitutes acceptance.
  • Assignment. You may not assign these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets.
  • Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and the unenforceable provision will be modified to the minimum extent necessary to be enforceable.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
  • Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control (natural disasters, war, terrorism, civil disturbances, labor disputes, government action, internet or utility outages, denial-of-service attacks, etc.).
  • Relationship. Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship between you and us. Neither party may bind the other.
  • Notices to you. We may send notices to the email address associated with your account or by posting in the Service. Notices are effective when sent or posted.
  • Notices to us. Notices to us must be sent by email to the address in §22 to be effective.
  • No third-party beneficiaries. These Terms do not confer any rights on any third party.

21. Changes to These Terms

We may revise these Terms from time to time. The "Last revised" date at the top of this document indicates the most recent revision. We will post the updated Terms at https://mysmallbusiness.app/terms. For material changes affecting paid features or your legal rights, we will notify Owners by email at least 14 days before the changes take effect. Continued use of the Service after the effective date indicates acceptance of the updated Terms.

22. Contact Us

For questions, notices, or concerns about these Terms, please contact:

BattleLine Productions LLC Email: CustomerService@battlelineproductions.com